Frequently asked questions
Helpful answers before your first cleaning.
Learn how estimates, scheduling, access, pricing, and service scope work.
Do you bring cleaning supplies and equipment?
Please describe specialty surfaces and product sensitivities in the estimate form. The supplies and equipment plan will be confirmed with your estimate.
Do I need to be home?
Not necessarily. A secure property-access plan must be agreed before the appointment.
How is the final price determined?
The home size, layout, condition, bathrooms, access, frequency, pets, and add-ons all affect the personalized estimate.
Can I request recurring service?
Yes. Weekly, biweekly, and every-four-week options are available for qualifying homes. A detail clean may be recommended before recurring service begins.
What is outside the standard scope?
Hazardous materials, mold remediation, pest cleanup, bodily fluids, hoarding, construction debris, junk hauling, exterior windows, and carpet extraction require another qualified provider or separate review.
Does submitting the form reserve a date?
No. Your address, scope, estimate, and availability are confirmed before an appointment is reserved.