Plans sometimes change

Cancellation and rescheduling policy

Please provide at least 48 hours notice when an appointment needs to change.

Notice and property access

  • Contact us as soon as possible to request a new date.
  • Replacement dates depend on availability and are not guaranteed.
  • Any late-cancellation, lockout, or no-access fee will be disclosed before the appointment and reflected in the accepted service terms.

Exceptional circumstances

  • We review emergencies, severe weather, and documented exceptional circumstances fairly.
  • Marlboro Manor Cleaning may reschedule when safe or effective service is not reasonably possible.

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